Contact / Support: MOECK

Contact & Directions

Do you have any questions, suggestions or requests? Please feel free to contact us!
Please contact us in advance online, by phone or by post for appointments in our store or at the service reception on site.

Office hours:

We will be closed for holidays from December 20th 2025 to January 4th 2026.

Monday - Thursday 8-16 h
Friday 8-12.30 h
Lunch break 12.55-13.25 h

Moeck Musikinstrumente + Verlag GmbH
Lückenweg 4
D-29227 Celle

Phone +49-5141-8853-0
E-Mail info@moeck.com

Name	Purpose	Use	Duration
_pk_id	Stores a unique visitor ID.	First-party website analytics	13 months
_pk_ses	The session cookie temporarily stores data for the visit.	First-party website analytics	30 minutes
_pk_ref	Stores attribution information (the referrer that led the visitor to the website).	First-party website analytics	6 months
_pk_testcookie	Temporary cookie to check whether a visitor's browser supports cookies (only set in Internet Explorer).	First-party website analytics	Temporary cookie that expires almost immediately after being set.
matomo_sessid	A nonce to prevent CSRF security issues when using the opt-out feature.	Security feature	14 days
mtm_consent_removed	Indicates that a visitor has opted out of Matomo tracking.	Opt-out-Administration	30 years, but may be removed earlier depending on browser rules (see usage details).
mtm_cookie_consent	Records the visitor's consent to Matomo tracking.	Consent management	30 years, but may be removed earlier or configured with a shorter expiration period depending on browser rules (see usage details).
_pk_hsr	Session cookie temporarily stores heatmap session data when using the Matomo heatmap function.	First-party website analytics (Heatmaps-funktion)	30 minutes
_pk_uid	When enabled, this cookie assigns the same ID to a visitor navigating across all your domains and subdomains, allowing Matomo to recognize users across devices and sessions. It is only used if third-party cookies are enabled in Matomo's configuration file.	Optionales Drittanbieter-Cookie (not enabled by default)	13 months
MatomoAbTesten	Stores information for Matomo A/B testing via local storage.	First-party website analytics (A/B-test-function)	No expiration (remains until explicitly deleted by the visitor or the application).